Privacy Policy
Last updated: May 31, 2026
Surya Eye Care Center (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, age, and other details you provide when booking an appointment or contacting us.
- Medical Information: Eye health history and records shared during consultations, stored securely and used solely for treatment purposes.
- Usage Data: IP address, browser type, pages visited, and time spent on our website for analytics purposes.
2. How We Use Your Information
- To schedule and manage your appointments
- To provide eye care treatment and follow-up care
- To send appointment reminders and health tips (with your consent)
- To improve our website and services
- To comply with legal and regulatory requirements
3. Data Security
We implement appropriate technical and organizational measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction. All patient records are stored securely and accessible only to authorized medical staff.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Referring doctors or specialists involved in your care
- Regulatory authorities as required by Nepalese law
- Service providers who assist us in operating our website (under strict confidentiality)
5. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us at [email protected] or call 980-2762884.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
For any questions regarding this Privacy Policy, please contact:
Surya Eye Care Center
Mahendra Path, Dharan-12, Sunsari, Nepal
Phone: 980-2762884
Email: [email protected]
